From aTurnos we also help you to improve your HR planning and management processes. Our expert consultants will analyze your case and offer you the most appropriate solutions for your company according to your sector.
Here are some questions you can think about before our first contact session.
Contact questions
What is your time/shift management problem?
In what management does your team lose productivity?
Where does supervision/management need help?
At what point is management control lost?
About shift types and absences
Do you work fixed shifts that rotate or can you assign independent hours as contract hours, overtime, complementary hours? I.e., you can be in the morning and the next day be 2 hours in another service out of shift.
Does personnel rotate from one team to another, and is there movement between teams? A team is defined as a group of workers who share quadrants, locations and substitute for each other.
Are there a large number of shift combinations?
Are working hours so flexible that they cannot be put into shifts but into hours?
Do you want to identify the types of absenteeism, identify the types of paid absences?
About planning and agreements
Is it an annual planning problem? Is it a demand adjustment problem? Is it a shift allocation problem? Is it a timesheet control problem?
Demand adjustment problem: I need to know the number of workers with each type of contract within the agreement to cover the demand plus possible deviations. I have a demand and the restrictions of the agreement, I need to define the types of shifts, the number of workers and assign the shifts to them.
Assignment problem: I have some defined workers and I want to cover the shifts I have already defined in an equitable way.
Hour control problem: I am assigning shifts according to demand but I need to have information about the hourly status of each worker to comply with the agreement and not incur extra costs.
Do you have a labor agreement or internal policy with many restrictions and complex to be able to adjust the schedule?
With the new legislation, do I have to control the additional hours for half and full days?
About employees and flexibility
Is there flexibility during the shift or on the same day? Does one person from the demand-side team move from one location to another? Do you have a high level of worker turnover? Do you hire workers at peak demand or do you have to reschedule?
Do employees complain about the late delivery of the time sheets/time sheets?
Do you allow shifts between workers? How do you manage shifts between workers? Do they have to sign on paper? Will they be able to access the system and see each other's shifts?
Do you need to control the experience of each professional in the team and the quality of service at all times?
Are there any errors in the assignment or communication of the new schedules?
Do you have absenteeism problems?
Are there any communication problems with the team? Do you need a communication system with the team that is in place at any given moment?
How is vacation time allocated ? Are there any specific criteria?
Are there specific restrictions for some team members?
Data integration with third parties
What dashboard or information do you need for your operations?
Is this information for operations/planning or statistical purposes?
Are you losing productivity by passing new shift assignments to the payroll ERP?
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