Gartner Market Guide for Workforce Management Applications

Sam Grinter, Ron Hanscome, Kelsie Marian, Ranadip Chandra, July 28, 2021

It is an honor for aTurnos to be included as a representative European-based vendor in the latest Gartner Market Guide for Workforce Management Applications.

According to the report, '€œThe application of AI to Employee Management for workers and managers adds significant value to Employee Management as an investment. It positions Employee Management no longer as a simple system of record and operation, but rather as a system of differentiation and transformation.... Gartner has observed a steady and continuous shift from selling on-premises Employee Management applications to cloud-hosted Employee Management applications.

According to Gartner, '€œApplication leaders supporting HCM technology transformation as part of an Employee Management initiative will face a number of decisions as they consider what type of solution and, ultimately, which vendor is the best fit for their respective organizations'€.

Part of the Gartner analysis addresses a key question for buyers of Employee Management applications: '€œShould it be part of the HCM package or is it better offered by a specific solution?'€

The report continues: '€œIn answer to this, Employee Management can currently be part of the HCM suite, be provided as a standalone point solution or, in some cases, it can be a mix of both. Typically, this is determined by the complexity of the client's Employee Management requirements and the level of desire for time, attendance and scheduling to be tightly integrated with broader HCM functions (such as payroll). In general, the Employee Management functionality offered by HCM suites is not as powerful as that provided by Employee Management vendors. However, there are some cases where the HCM solution offers robust Employee Management functionality so it varies depending on the HCM suite being considered. In addition, many Employee Management vendors have evolved their functionality in response to COVID-19. This explosion of innovation has likely increased the functional gap between the HR management offered by Employee Management vendors and that offered by some HCM suites.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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